Skills for the New Manager (UNO Campus)

Key Concepts

• Identifying and overcoming the barriers going team member to team supervisor
• Exploring the real and perceptual challenges that new managers face today
• Discovering the qualities and abilities required for effective management at any level
• Identifying the roles and responsibilities managers perform
• Using a variety of four leadership styles to accelerate team members’ completion of their goals/tasks
• Learning the core skills and requirements of effective coaching
• Confronting problem behaviors in a tactful manner
• Recognizing the manager’s role in employee motivation
• Recognizing what can and can’t be delegated and how to delegate it

Curriculum

Frequently Asked Questions

Will I earn a certificate for completing this course?

Certificates of completion will be given to all students who have satisfactorily completed course requirements. Multi-course programs require satisfactory completion of all courses before a certificate is given.

Is financial assistance available for this course?

An application for financial assistance (in the form of a 10% course-fee rebate) is available to all enrolled students. If you feel you are eligible for financial assistance, please complete this application after enrolling. These are highly competitive scholarships and eligibility is determined on a case-by-case basis. Students deemed eligible will receive a rebate equal to 10% of the course fee paid at the time of enrollment.

How can I get additional information about this course?

For additional information, please email pace@uno.edu or call our office at 504-280-4756.

What if I need to drop this course?

All PACE courses must be dropped no later than 3 business days before the first class session to be eligible for a full refund less a $50 administrative fee. Course materials are ineligible for refunds.

Moodle & Zoom

Before enrolling, please review the following links and ensure that your computer meets these requirements.

• Moodle
• Zoom

Course Requirements

Course Prerequisites

Instructor(s):

E. J. Smith

E. J. Smith has been fortunate to have a career that has spanned several disciplines ranging from line level production and operations management as a supervisor at General Electric Aviation; mid-level operations management at AT&T; sales and operations management at AT&T, Merck, and Tokos Medical, Inc. His experience also includes executive level management in sales, operations, and strategic planning gat Tokos Medical and HEALTHDYNE, Inc. (later known as MATRIA Healthcare). His experience spans construction projects, technology projects, performance management projects, business development research projects, as well as training projects both domestically and internationally in countries such as South Korea, Chile, Colombia, Romania, and the Netherlands. He has managed budgets in excess of $1 billion, and he has had almost 2,000 employees. His formal education consists of a Bachelor’s of Science in Management from Southern University and an MBA from the University of Cincinnati.