PACE NONCREDIT COURSE:
Medical Office Manager (CPPM) (Vouchers Included)
Areas of Study
Course Type
Overview
Hours: 555 | Duration: 18 months
Medical office managers and administrative medical assistants are versatile and valuable members of the healthcare team who can handle a broad range of duties, including patient registration, telephone, scheduling, medical records, accounts receivable, data entry, compliance regulations, human resources, and health information.
This in-depth program combines several programs, Medical Terminology, Microsoft Word, Microsoft Excel, Certified Medical Administrative Assistant (CMAA), Certified Electronic Health Records Specialist (CEHRS), and Certified Physician Practice Manager (CPPM), to give you the foundation and training needed to be a Medical Office Manager.
Managing a physician’s office requires a wide range of skills. This course covers the competencies required, including effective patient flow, revenue cycle management, compliance regulations, human resources, health information, and general business processes.
Medical Terminology will give you a full understanding of word origins to their application. You’ll learn the correct terms and spelling for all of the body systems, major pathological conditions, disorders, treatments, medications, and more.
Microsoft Office skills are important skills to have in any profession or workplace. Being able to work with Office programs is a must in today’s workplace, you will learn essential introductory and advanced Office skills in Microsoft Word and Excel programs. You will be prepared for the Microsoft Office Specialist Certification exams MO-200 and MO-201 (Excel) and MO-100 and MO-101 (Word); the fees for these exams are not included in this course.
In Certified Medical Administrative Assist (CMAA) you will learn how to handle the increasing complexities of healthcare management and patient care in offices of physicians, offices of other providers, clinics, urgent care centers, ambulatory surgery centers, hospital departments and emergency rooms, home health agencies, assisted living facilities, educational institutions and group homes. This medical office manager certification course also includes an opportunity to participate in unpaid work experience.
During this medical office manager training course, you will get hands-on practice using real EHR software and learn the benefits these systems provide compared to traditional paper records and understand not only medical terms themselves, but also their application.
The Certified Physicians Practice Manager (CPPM) section will cover the requirements of managing the revenue cycle, compliance regulations, human resources, health information, and general business processes that make practice management a challenging yet rewarding profession. You will finish with the knowledge to achieve your CPPM certification.
Upon completion of this course, you will be ready to take the Certified Physician Practice Manager (CPPM) exam, offered by the American Academy of Professional Coders (AAPC), the Certified Medical Administrative Assistant (CMAA) and the Certified Electronic Health Records Specialist (CEHRS) national certification exams offered by the National Healthcareer Association (NHA). You will receive study guide materials, practice exams, AAPC membership, access to the Practicecode tool, and a voucher for each exam.
The course also includes an opportunity to participate in unpaid work experience.
Disclaimer: To qualify for the work experience applications process, students must successfully complete the online course and have account balances up to date (at a minimum). Going through the work experience application process does not guarantee a placement. However, affiliated partnerships increase the likelihood of finding a site that matches student needs. COVID may be affecting the capacity of availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.
Curriculum
- Microsoft Word
- Introduction to Microsoft Word
- Intermediate Microsoft Word
- Advanced Microsoft Word
- Microsoft Word Final Exam
- Microsoft Excel
- Introduction to Microsoft Excel
- Intermediate Microsoft Excel
- Advanced Microsoft Excel
- Microsoft Excel Final Exam
- Medical Terminology
- Introduction to Medical Terminology
- The Musculoskeletal System
- The Cardiovascular System
- The Lymphatic and Immune Systems
- The Respiratory System
- The Digestive System
- The Urinary System
- The Nervous System
- The Special Senses The Eyes and Ears
- The Integumentary System
- The Endocrine System
- The Reproductive System
- Diagnostic Procedures, Nuclear Medicine, Pharmacology
- Certified Medical Administrative Assistant
- Medical Assisting Foundations
- Professional Behavior
- Legal and Ethical Issues
- The Art of Communicating
- Telecommunications, Telephone Professionalism, and Telephone Techniques
- Written Communications
- Medical Office Environment
- Patient Scheduling
- Managing Medical Records
- Introduction to Health Insurance
- Medical Coding: An Overview
- Patient Accounts
- Insurance Claims, Patient Billing, and Collections
- Daily Financial Practices
- Managing the Office
- Pharmacology
- Certification
- Preparing for Your Career
- Certified Electronic Health Records Specialist
- An Overview of EHR and CEHRS
- An Introduction to MOSS 3.0
- History of EHRs
- Steps to EHR Implementation
- The EHR Framework
- HIPAA Requirements and EHR Systems
- The EHR and Record Content
- Lists, Treatment Plans, Orders, and Results
- Patient Visit Management
- Coding, Billing, and Practice Reports
- Patient Communications
- Practice Reports, Research, Registries, and Reportable Events
- Personal Health Records and Continuing Care Records
- Certified Physician Practice Manager
- Introduction to health care business processes and workflow
- Principles of physician reimbursement
- Health care revenue cycle management
- Basic principles in medical office accounting
- Health care reform
- Quality in health care
- Electronic medical records (EMRs)
- Modern health IT and interoperability
- HIPAA and patient data security
- Fraud and abuse and corporate compliance
- Marketing and business relationships
- Space planning and operational flows
- Business continuity
Course Requirements
Requirements: Hardware Requirements: This course must be taken on a PC. Macs are not compatible. Software Requirements: Instructional Material Requirements: The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment: Please Note: You will receive a digital book if the physical book is on backorder.