Certified Clinical Medical Assistant (CCMA) + Certified Electronic Health Records Specialist (CEHRS) (Vouchers Included)

Key Concepts

Course Objectives

• Gain specialized skills needed to contribute to a healthcare team in an ambulatory setting
• Learn the principles and practices of ethical behavior, therapeutic communication, patient privacy laws, medical terminology, and clinical procedures
• Receive a broad overview of the electronic health records (HER) systems
• Gain hands-on experience using real EHR software
• Summarize the HIPAA Privacy Rule and HIPAA Security Rule
• Explain the information contained in various medical records
• Discuss government and private insurances
• Identify the functions of the major body systems
• Demonstrate how to write a chief complaint and obtain a patient history
• Describe how to measure vital signs
• Discuss the importance of medical and surgical asepsis
• Summarize the basic guidelines for the administration of injections
• Identify the three methods used to perform venipuncture
• Managing patient visits, arranging follow-up care, and issuing prescriptions
• Establish the appropriate EHR for a healthcare practice
• Track of vital information such as patient allergies and medications
• Communicate with patients and report public health information
• Prepare to take and pass the NHA’s CCMA and CEHR exams

Curriculum

Medical Terminology

• Introduction to Medical Terminology
• The Musculoskeletal System
• The Cardiovascular System
• The Lymphatic and Immune Systems
• The Respiratory System
• The Digestive System
• The Urinary System
• The Nervous System
• The Special Senses, The Eyes and Ears
• The Integumentary System
• The Endocrine System
• The Reproductive System
• Diagnostic Procedures, Nuclear Medicine, Pharmacology 

Certified Clinical Medical Assistant

• Becoming a Medical Assistant
• Managing Stress and Improving Communication
• Law, Ethics, and Healthcare
• Improving your Medical Office
• Computers in the Ambulatory Care Setting
• Telecommunications and Patient Scheduling
• Enhancing the Patient Experience
• Managing Medical Records
• Written Communication
• Working with Medical Documents
• Medical Billing and Coding: An Overview
• Daily Financial Practices
• The Administrative Medical Assistant as Office Manager
• Major Body Systems
• Pathophysiology
• Pharmacology
• Nutrition and Special Diets
• The Chief Complaint and Patient History
• Recording Vital Signs
• The Physical Examination
• Specialty Exams and Procedures
• Medical Asepsis and Infection Control
• Surgical Asepsis and Sterilization Techniques
• Surgical Instruments
• Assisting with Minor Office Surgeries
• Introduction to The Medical Laboratory
• Basic Microbiology
• Introduction to Phlebotomy
• Basic Hematology
• Electrocardiogram
• Administering Noninjectable Medications
• Basic Guidelines for Administration Of Injections
• Diagnostic Imaging
• Rehabilitation and Treatment Modalities
• First Aid Techniques
• Emergencies in The Medical Office

Certified Electronic Health Records Specialist

• An Overview of EHR And CEHRS
• Steps To EHR Implementation
• The EHR Framework
• HIPAA Requirements And EHR Systems
• The EHR And Record Content
• Patient Visit Management
• Problem, Medication, And Allergy Lists
• Examination/Assessment Notes, Graphics, And Charts
• Treatment Plans, Orders, And Results
• Medication Orders and Administration
• Patient Communications
• Coding, Billing, And Practice Reports
• Research, Registries, And Reportable Events
• Personal Health Records and Continuing Care Records

Frequently Asked Questions

HOW DOES A CLINICAL MEDICAL ASSISTANT’S WORK INVOLVE ELECTRONIC HEALTH RECORDS?

Electronic Health Records (EHR) act as portable records of a patient’s healthcare experience. According to the NHA, certified medical assistants can enter information into EHR systems. In many cases, medical assistants who take on this responsibility help doctors see and treat patients more efficiently and may help reduce errors in medical procedures and their documentation.

IS CERTIFICATION IMPORTANT FOR A CLINICAL MEDICAL ASSISTANT?

While certification requirements vary by location and organization, earning a certification such as the CCMA can help designate a prospective medical assistant as a serious professional. The NHA also notes that many healthcare organizations now require certification for career paths that lead to promotion or emerging roles such as health coach, patient navigator or patient care coordinator.

WHAT DOES AN ELECTRONIC HEALTH RECORDS SPECIALIST’S WORK INVOLVE?

While a medical assistant works directly with healthcare professionals and patients, the EHR Specialist is focused on the electronic documentation of the patient’s care and condition. EHR Specialist job activities might include:

• Auditing patient records for compliance with government or insurance requirements
• Abstracting clinical information for reporting purposes
• Performing basic coding for reimbursement claims
• Processing Release of Information (ROI) requests for medical records
• Reviewing patient records for completion and accuracy
• Collecting patient information for demographic and insurance reports
• Discussing patient information with physicians and insurance professionals

IS ELECTRONIC HEALTH RECORDS SPECIALIST A GOOD CAREER FOR REMOTE WORK?

Because electronic records are held and updated online, EHR Specialist is considered an option for a remote or home-based career. ZipRecruiter.com reports that most employers will require that remote team members have strong, secure internet connections and most will require certification.

Moodle & Zoom

Before enrolling, please review the following links and ensure that your computer meets these requirements.

• Moodle
• Zoom

Course Requirements

Course Prerequisites

There are no prerequisites to take this course. However, you will need a high school diploma or GED in order to take the CCMA and CEHRS exams.

Instructor(s):

Jennifer Della’Zanna

Jennifer Della’Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della’Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.

Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers’ compensation case management biller and auditor. She works daily with medical records and healthcare software.

Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a master’s degree in Organizational Management, a bachelor’s degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.