Participants will learn how and why a volunteer program, if managed properly, can support their organization’s goals and mission. Participants will learn how to recruit, prepare for, work with, and retain/grow a robust and sustainable volunteer program their organization can rely on.

Master Key Concepts

  • Best practices in volunteer recruitment, engagement, management, and retention
  • Understanding the different types and benefits of volunteers
  • Ensuring your volunteers make an impact


Caitlin Boley
Program Director | NetWork Volunteers

As the Program Director at NetWork Volunteers, Caitlin is responsible for managing all group volunteer projects, ensuring that volunteers have a positive experience while focusing on meeting community needs.

Caitlin began her relationship with volunteering during her teen years through helping elderly residents with house beautification tasks in Memphis, TN, her hometown. Through her education at Pace University, she became passionate about the power of civic engagement in its many forms and began to see the relationship between service and both large and small scale initiatives. Caitlin worked at Pace University’s Center for Community Action and Research as the Student Outreach and New Media Projects Coordinator, leading “Take Action” events ranging from voter registration drives to urban gardening volunteer projects. She earned the Jefferson Award for Public Service (2015) and the Class of 2016 Community Service Award.

Caitlin moved to New Orleans soon after graduation to serve as an AmeriCorps, where she completed two terms of service before becoming a Program Director at NetWork Volunteers. Caitlin manages all group volunteer programming, including the volunteer database management, project logistics planning, and curriculum creation.


Zoe Hall
Program Director | NetWork Volunteers

Zoe is the Director of Operations and Program Director of NetWork Volunteers, where she has led a variety of volunteer programs since 2016. Originally from Washington, DC, Zoe originally moved to New Orleans to attend Loyola University and has been involved with volunteering ever since. From working at local schools and community gardens to completing two terms of AmeriCorps to her current role at NetWork Volunteers, Zoe has focused much of her time and energy on volunteerism.

During her time at NetWork Volunteers, Zoe has been instrumental in growing volunteerism across the country and the world. In addition to strategic program development and improvement, she has led corporate, youth, faith-based, and individual volunteer programs across the country. Most notably, she led the “300,000 for the next 300” initiative which engaged over 12,000 volunteers who completed 310,000 volunteer hours in honor of the New Orleans Tricentennial in 2018.


Teddy Nathan, MBA
Co-Founder/Executive Director | NetWork Volunteers

As the Co-Founder and Executive Director of NetWork Volunteers, Teddy has created and built a national non-profit focused solely on increasing volunteerism and its impact.

Teddy came to New Orleans in 2006, exactly one year after Hurricane Katrina, to attend Tulane University. He quickly started volunteering at a variety of nonprofits and was galvanized by the hard work and dedication of those organizations to help rebuild New Orleans. That dedication had a strong impact on Nathan, prompting him to volunteer for a range of efforts from rebuilding houses, to after-school tutoring for children and adults. He also completed a term with the AmeriCorps Literacy Alliance and ran a student-led youth recreation program at a local community center.

After graduation, Teddy stayed in New Orleans and served in the Mayor’s Office and at Tulane’s Center for Public Service, where he continued to promote volunteer programs across the city. Since founding NetWork Volunteers in 2014, the organization has worked with over 50,000 unique volunteers from over 200+ volunteer groups that have had more than an $11 million philanthropic impact across the country.