Enter code UNOPROUD at checkout to save 15%!   Deadline to enroll is fourteen days before the start of classes.

Certificate IN
Conflict Resolution: Peace Building

COURSE 1:  Understanding Conflict & Communication
Dates coming soon  Earn up to 3.6 CEUs

COURSE 2:  Mastering Conflict Resolution & Advanced Communication
Dates coming soon  Earn up to 3.6 CEUs

Certificate Overview

Conflict is an inevitable part of our everyday professional lives. As the high cost of conflict on organizational goal attainment becomes more apparent, employers have placed a growing emphasis on the importance of successfully managing conflict in the workplace. The Certificate in Conflict Resolution: Peace Building trains professionals and leaders from all fields how to successfully resolve differences in the workplace and beyond. Using an interdisciplinary approach, participants will learn how to effectively understand, manage, and resolve conflict. Utilizing contemporary conflict resolution theory and practitioner’s tools, participants will learn through interactive, hands-on practice and receive personalized, real-time feedback and coaching to develop and hone their communication skills. Both courses culminate in capstone projects where participants will apply the skills they have learned to effectively resolve a conflict in their workplace. The two-part Certificate in Conflict Resolution: Peace Building provides a timely, cost-effective, and highly interactive grounding in the emerging field of conflict resolution and offers you the opportunity to learn from local and national experts in the fields of restorative justice, community mediation, and non-adversarial problem solving.


Jules Griff Jules Griff
Community-Police Mediation Program Director, New Orleans Office of the Independent Police Monitor
Wendy Firven Smith Wendy Firven Smith
Conflict Resolution Specialist, Tulane University Coordinator, New Orleans Office of the Independent Police Monitor


“I have truly enjoyed the intimacy of the class, the amazing instructors and their dedication, determination & professionalism. I have come away with refreshing and new ideas on leadership, team development, and conflict management. Their knowledge is infectious! I hope to continue with PaCE programs & the next class/certificate, Peace Building.”

— Angelle Carbonne

Go to Top